This Health and Safety policy sets out how Cleaners Tooting manages the safety and wellbeing of staff, clients and members of the public during all cleaning activities. The company is committed to maintaining high standards of health and safety across homes and business premises within our service area.
Cleaners Tooting is committed to providing a safe and healthy working environment for all employees, contractors, clients and visitors. We will take all reasonably practicable steps to prevent accidents, injuries and work-related ill health. Health and safety considerations are integrated into the planning and delivery of all cleaning services, whether domestic or commercial.
Management recognises its legal and moral responsibilities and expects all staff to share this commitment by exercising care in their work, following safe systems of work and reporting hazards or incidents without delay.
Overall responsibility for health and safety within Cleaners Tooting rests with the company management. Management will ensure that appropriate resources, information, instruction and supervision are provided so that this policy can be implemented effectively.
Supervisors are responsible for implementing safe working procedures on site, monitoring compliance, and ensuring that cleaners are properly trained and equipped for the tasks they perform. Supervisors must conduct regular checks of equipment, cleaning agents and work practices.
All employees and contractors have a duty to take reasonable care of their own health and safety and that of others who may be affected by their actions. They must cooperate with the company by following safety instructions, using personal protective equipment correctly, and immediately reporting hazards, near misses and accidents.
Cleaners Tooting will identify and assess risks associated with cleaning tasks in homes, offices and other premises in our operating area. Suitable and sufficient risk assessments will be carried out before new contracts start and will be reviewed if there are changes in methods, products or the working environment.
Findings from risk assessments will be used to create safe systems of work, including clear procedures for handling chemicals, using electrical equipment, working at height, working alone and accessing client premises. These procedures will be communicated to all relevant staff and reinforced during site induction and supervision.
All cleaners will receive appropriate health and safety training relevant to their role. This includes induction training covering company procedures, emergency arrangements, manual handling techniques, infection control, slip and trip prevention and the safe use of chemicals and equipment.
Additional task-specific training will be delivered where required, for example for specialised cleaning methods or the use of powered equipment. Refresher training will be provided periodically or when work practices change.
Supervision will be proportionate to the level of risk and the competence of individual staff. Managers and supervisors will monitor working practices and address unsafe behaviour or conditions promptly.
Cleaners Tooting will ensure that all cleaning products used are suitable for their purpose and, where possible, selected to minimise risk to health and the environment. Safety data sheets will be obtained and used to complete assessments for hazardous substances.
Cleaning chemicals must only be used as directed, stored in their original labelled containers and never mixed unless specifically instructed by the manufacturer. Staff will be trained in safe handling, dilution, application and disposal procedures, as well as in the action to take in the event of spills or accidental exposure.
All equipment used for cleaning tasks, including vacuum cleaners, floor machines, steamers and portable electrical tools, will be maintained in good working order. Regular checks and servicing will be undertaken in line with manufacturer guidance.
Defective or damaged equipment must be removed from use immediately and reported to a supervisor. Staff may not attempt repairs unless specifically authorised and qualified to do so. Equipment will be used only for its intended purpose and in accordance with training and instructions.
Where risks cannot be fully controlled by other means, appropriate personal protective equipment will be provided, such as gloves, eye protection, masks, aprons or non-slip footwear. Staff are required to use this equipment correctly whenever it is specified for a task and to report any defects or shortages.
Cleaners Tooting will ensure that personal protective equipment is suitable, properly fitted where necessary, and replaced when worn or damaged.
Lifting, carrying and moving equipment or materials will be planned to reduce the risk of injury. Staff will receive instruction on safe lifting techniques and on the correct use of trolleys or other aids. Heavy items will be split into smaller loads where practicable, and awkward or high-reach tasks will be assessed and controlled.
When working on client premises within our service area, Cleaners Tooting staff will comply with site-specific safety rules and emergency procedures. Any hazards identified on site, such as damaged flooring, inadequate lighting or unsafe access routes, must be reported to the supervisor or client contact.
Staff will take care to prevent slips, trips and falls by using warning signs, managing trailing cables and leaving work areas clean, tidy and free from obstruction.
All accidents, near misses, injuries and cases of work-related ill health must be reported promptly to a supervisor, who will ensure that details are recorded and, where appropriate, investigated. The company will take reasonable steps to prevent a recurrence by reviewing risk assessments and procedures.
Emergency arrangements, including fire procedures, first aid provision and evacuation routes, will be communicated to staff at each site. Cleaners Tooting staff must familiarise themselves with these arrangements and follow instructions in any emergency situation.
Cleaners Tooting will monitor the effectiveness of this Health and Safety policy through inspections, incident analysis, staff feedback and review of training records. Where necessary, corrective actions will be implemented and communicated to all affected staff.
This policy will be reviewed regularly and updated whenever there are significant changes in legislation, company operations or identified risks. The latest version will be made available to employees and clients on request.
By working together to follow this policy, Cleaners Tooting aims to deliver reliable, professional cleaning services while protecting the health, safety and welfare of everyone involved.
Entrust the most reliable cleaners Tooting in giving you cost-effective assistance today. Call us for a free quotation.
Price List
| Carpet Cleaning | from £ 55 |
| Upholstery Cleaning | from £ 55 |
| End of Tenancy Cleaning | from £ 95 |
| Domestic Cleaning | from £ 13.50 |
| Regular Cleaning | from £ 13.50 |
| Office Cleaning | from £ 13.50 |
*Price excluding VAT
*Minimum charge apply
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